Effective Date: 5 January 2025
Welcome to Trendller.com! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Trendller.com, you agree to these terms. Please read them carefully.
1. General Information
- Trendller.com is a manufacturer, exporter, and seller of soft toys.
- We reserve the right to update, modify, or change these terms without prior notice.
- By using our website, you confirm that you are at least 18 years old or have parental consent.
2. Product Information & Pricing
- All product descriptions, images, and prices are subject to change without prior notice.
- We make every effort to display our products as accurately as possible, but actual colors may vary slightly.
- Prices are listed in INR and include applicable taxes unless stated otherwise.
- We reserve the right to modify, discontinue, or limit the sale of products at any time.
3. Orders & Payment
- Orders can be placed through our website. Once an order is confirmed, it cannot be canceled or modified.
- We accept various secure payment methods such as credit/debit cards, UPI, bank transfers, and digital wallets.
- In case of a failed transaction, we recommend contacting your bank before reaching out to us.
- Trendller.com reserves the right to cancel orders if fraudulent activity is suspected.
4. Shipping & Delivery
- We offer domestic and international shipping with trusted courier partners.
- Estimated delivery times vary by location and are subject to external factors.
- Customers are responsible for providing accurate shipping details. Incorrect information may result in delays or additional charges.
- Trendller.com is not responsible for delays caused by natural disasters, strikes, or courier-related issues.
5. Returns, Refunds & Exchanges
- We accept returns/exchanges only in cases of damaged or defective products within [X] days of delivery.
- To request a return, customers must provide proof of damage (photo/video) and original packaging.
- Refunds will be processed only after verification and may take 7 business days to reflect in your account.
- Customized or personalized products are non-refundable and non-exchangeable.
6. Intellectual Property
- All content on Trendller.com (logos, images, designs, product descriptions) is the intellectual property of Trendller.com.
- Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
7. Limitation of Liability
- Trendller.com is not liable for any direct, indirect, or incidental damages caused by the use of our products.
- We do not guarantee that our website will always be available, error-free, or secure.
8. Privacy Policy
- We respect your privacy. All personal information collected during the ordering process is kept confidential.
- For more details, please refer to our Privacy Policy page.
9. Governing Law
- These terms shall be governed by and interpreted in accordance with the laws of INDIA.
10. Contact Information
For any queries regarding these terms, you can reach us at:
📧 Email: support@trendller.com
📞 Phone: 9990098128
📍 Address: B4/17C, Keshav Puram, Delhi-35
By using Trendller.com, you agree to abide by these Terms and Conditions. Thank you for shopping with us! 😊